Policy

Terms of Use

These terms govern access to the Understand / Decide website and the Roof Quote Analyzer private pilot.

Effective: August 4, 2026

1. Acceptance and pilot status

By accessing or using the service, you agree to these Terms. Roof Quote Analyzer is currently an invitation-only private pilot intended for evaluation. It is not yet a paid public product, and features may change or be withdrawn.

2. What the service provides

The service reviews roofing quote documents that you supply and generates informational summaries, comparisons, observations, and questions. It evaluates the written material only.

3. No professional advice or verification

The service does not inspect property, verify measurements, confirm contractor licensing or insurance, determine code compliance, assess workmanship or product quality, determine whether a price is competitive, or provide legal, engineering, architectural, insurance, tax, financial, or contracting advice. Reports do not recommend or endorse a contractor. You remain responsible for obtaining appropriate professional advice and independently verifying information before acting.

4. AI and document limitations

Automated extraction and analysis can be incomplete, inaccurate, or affected by scan quality, handwriting, missing pages, document layout, or ambiguous wording. You must review the original documents and confirm material details directly with the contractor or an appropriate professional before signing or paying.

5. Your documents and permissions

You may upload only documents that you own, are authorized to use, or otherwise have permission to submit for analysis. You retain your rights in those documents. You grant us and our service providers a limited right to process them solely to provide, secure, troubleshoot, and improve the requested service as described in the Privacy Policy.

6. Sensitive information

Do not upload Social Security numbers, bank or card credentials, passwords, medical records, government identification numbers, or other information that is not needed for the quote review. Remove unnecessary personal information when practical.

7. Acceptable use

You may not use the service to violate law, infringe rights, impersonate another person or business, obtain unauthorized access, introduce malicious code, overload or probe the service, bypass access controls, automate abusive requests, or analyze documents you are not authorized to submit.

8. Access codes and security

The pilot access code is a shared invitation credential, not a personal password. Keep it within the invited testing group and notify us if it is exposed. We may rotate or revoke access codes, limit usage, or suspend access to protect the pilot.

9. Availability and changes

The pilot is provided on an as-available basis. Jobs can fail, deployments can interrupt processing, and data may be removed under the retention policy. We may change limits, supported files, features, or availability without notice.

10. Intellectual property

The service, site design, software, report format, and branding are owned by Understand / Decide or its licensors. You may use a generated report for your own evaluation of the related quote. You may not copy, resell, reverse engineer, or create a competing service from protected portions of the service except where law permits.

11. Feedback

If you provide feedback, you allow us to use it without restriction or compensation, provided we do not publicly identify you without permission.

12. Disclaimers

To the fullest extent permitted by law, the service and reports are provided “as is” and “as available,” without warranties of accuracy, completeness, merchantability, fitness for a particular purpose, non-infringement, or uninterrupted operation.

13. Limitation of liability

To the fullest extent permitted by law, Understand / Decide will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost data, project delays, contractor disputes, property damage, or decisions made using a report. Any direct liability arising from the free private pilot will not exceed US $100 in the aggregate. Some jurisdictions do not allow certain limitations, so portions of this section may not apply.

14. Suspension and termination

We may suspend or terminate access for misuse, security risk, violation of these Terms, or discontinuation of the pilot. You may stop using the service at any time.

15. Governing law

To the extent permitted by law, these Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law rules.

16. Changes and contact

We may update these Terms by posting a revised version and effective date. Questions may be sent to support@understanddecide.com.

Operational draft: These terms are suitable for the current free private pilot but should receive legal review before payment collection or a broad public launch.